Privacy Policy
Last updated: 03/02/26
Messy Missy Ceramics (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Who we are
Messy Missy Ceramics is a UK-based small business creating handmade ceramic pieces.
If you have any questions about this Privacy Policy or how your data is used, please contact us at:
messymissyceramics@gmail.com
2. What personal information we collect
When you visit or use our website, we may collect the following information:
3. When you place an order
Your name
Billing address
Shipping address
Email address
Phone number (if provided)
Payment details are processed securely by third-party payment providers. We do not store or have access to your card details.
4. When you sign up to emails
Your email address
Your name (if provided)
5. When you browse our website
IP address
Browser type and device information
Cookies and usage data
6. How we use your information
We use your personal information to:
Process and fulfil orders
Arrange delivery of your purchases
Communicate with you about your order
Provide customer support
Send marketing emails (only if you have opted in)
Improve and optimise our website
7. Marketing emails
If you choose to subscribe to our mailing list, we may send you emails about new products, restocks, or updates.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
8. Sharing your information
We only share your personal information with trusted third parties where necessary to run our business, such as:
Website hosting providers
Email marketing platforms
Payment processors
Shipping and delivery providers
These third parties are only given access to the information they need to perform their services.
We do not sell or rent your personal data to third parties.
9. Cookies
Our website uses cookies to help it function properly and to understand how visitors use the site.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.
10. Data retention
We keep your personal information only for as long as necessary to fulfil orders, provide services, and meet legal or accounting requirements.
When your data is no longer needed, it is securely deleted.
11. Your rights
Under UK data protection laws, you have the right to:
Access the personal data we hold about you
Request corrections to your personal data
Request deletion of your personal data
Withdraw consent for marketing communications
To exercise any of these rights, please contact us at:
messymissyceramics@gmail.com
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Any updates will be posted on this page.
13. Links to other websites
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to messymissyceramics@gmail.com.